For Claim Intimation / Claim registration:
Claim Registration:- 9801237717 & 9802336465
(Niraj Shakya, Saroj Kumar Singh & Amir Kumar Bista)

For Commercial Vehicle Claim:
Screening & Processing:- 9801237718 & 9802320819
(Siumal Kumar Shahi, Deepu Khadka & Ajay Banjade)

For Private Vehicle Claim:
Screening & Processing:- 9802320818
(Sunil Luhar & Babi Shree Rayamajhi)

For Motorcycle Claim:
Screening & Processing:- 9802320821
(Pabitra Nepal)

For Viber/Whatsapp & Fast Track Related Claim:
9801235128 (Only For Messages & Documents)
Covid - 19 Claim


Akash Bhat - 9802320830
Daruin Joshi - 9802336451
१ बीमालेखको प्रति
२ पूर्ण रुपले भरेको दावी फारम
३ होम आइसोलेसनमा बसेको खण्डमा स्थानीय निकायबाट प्रमाणित कागजात
४ अस्पताल र / वा क्वारेन्टिनमा बसेको खण्डमा डिस्चार्ज सिट
५ नेपाल सरकारको आधिकारिक परिचयपत्र जस्तै नागरिकताको प्रतिलिपि
६ पिसीआर रिपोर्टको सक्कल प्रति
७ उपचारको खण्डमा सो को बिल र / वा नगदी रसिदको सक्कल प्रतिहरु
  • Location - Head Office

    Shikhar Biz Centre,Thapathali,
  • Working Hours

    9:30-5:30pm (Sunday-Friday)
    9:30-3:00pm (Friday - for Branches)
  • Phone No.

    01-5346101 (Head Office)

Insurance Glossary

In this section, you will find the word meaning of various terms related to Insurance.


A mishap or an untoward event that is not expected or designed.

Deductible or Excess:

The amount of a loss agreed to be borne by the insured himself.


Hazard is the condition that may create or increase the chance of loss arising from any peril.


Insurance helps to indemnify the financial loss of high value in return for payment of a comparatively less amount of money (premium). It is the process of sharing financial loss of the ‘few’ from a common fund created by the contribution of ‘many’ equally exposed to the same risk.


The party who seeks protection against a particular risk and is entitled to receive money from the insurer in the event of the happening of the stated contingency is known as the insured. An insured is generally a policyholder.


The Party, which agrees to pay money on the happening of a contingency, is known as the insurer. Mostly, the insurers are insurance companies.


A nominee is a person designated by the policyholder to receive the proceeds of an insurance policy upon the death of the insured.


Peril is the cause of loss. For example, fire, earthquake, etc.


The document, which contains the terms and conditions of the insurance contract, is termed the insurance policy.


The amount that is paid by the insured to the insurer as consideration of the insurance contract is known as the premium. In simple words, a premium is the price of insurance.


When insurers insure a risk again, it is called reinsurance. Reinsurance is the mechanism of risk transfer from the insurers to the reinsurers. Reinsurers can be direct insurers and/or specialized reinsurance companies. As insurance is a contract between the insured and insurers, reinsurance is a contract between insurers and reinsurers.


Risks are uncertain about financial loss. There are two types of risks. First is the speculative risk, where financial loss is difficult to measure and can not be insured. Second is a pure risk where the financial loss can be measured and can be insured.


Property which is saved from loss or damage.

Sum Insured:

The monetary limit of liability of insurers.